Thank you for choosing The Loft Violin Shop! We trust you have had a wonderful experience with your instrument.While you are renting, 100% of your monthly payment is being applied to the purchase of your instrument. Our month-to-month agreement means that you are welcome to return at any time. *Keep in mind, if you return an instrument before you own it, you will lose the equity you have built over time.
There are 3 ways for you to return your instrument:
The best method is to simply return your instrument to our shop. This ends payments, and we will issue a receipt and let you know if you are eligible for a refund.
If you are outside our Central Ohio region, you may check with your orchestra director to determine if you are able to return the instrument to them. If that is permissible to the director, please make sure there is a note INSIDE the case with your name, address and phone number with a note that designates "RETURN". * Be sure to call or email to The Loft so we will know to look for your instrument at school.
You may also return by mail. *Please put a note inside the case that has your name, address and phone as well as "RETURN" so we can process your account correctly. Safely place the instrument, case and bow in a well packaged box and send it back to The Loft. Some type of delivery confirmation is suggested.
Please email us here if you have any questions: firstname.lastname@example.org
Some Helpful Hints:
We don't recommend leaving your instrument at school, work, or in hot or cold vehicles.
Always check with your orchestra teacher to be sure you can leave it with them in a safe place.
We occasionally visit our distant school partners like Boardman, Canterbury (Ft Wayne, IN), Elyria and Charleston, WV. Check with us or your director to find out our next visit.
Remember, your rental contract is with The Loft and not the school, teacher, etc. If you let us know of your intent to return the instrument to school or other, we can be on the lookout and facilitate the process.
If you return by parcel post, please pack carefully; it is recommended you get a confirmation receipt. Make sure your name, address and contact information are clearly included.